The pressure to master AI in the race to raise logistics competitiveness

AI has shifted from a future trend to core competitive infrastructure for the logistics sector — Vietnamese firms need an adoption roadmap to hold their place in the global supply chain.

AI is a mandatory solution

According to McKinsey figures cited by the source, AI can reduce logistics costs by 15%, lower inventory by 35% and lift service levels by up to 65%. In Vietnam, J&T Express, Viettel Post (last-mile auto-routing and congestion alerts) and YCH Vietnam already run AI in operations. The Vietnamese logistics sector grows 14–16% per year, expanding the runway for technology adoption.

Global leaders such as Amazon have mastered demand forecasting and real-time data-driven operations. The gap to these leaders has turned AI into a survival requirement rather than an optional advantage.

Start now with the right roadmap

A recommended three-step roadmap: (1) standardise and digitise operational data; (2) pilot small problems with 90-day KPI measurement windows; (3) establish governance for security, ethics and risk. The main barriers: data fragmentation across departments, manual reliance on Excel and email, talent gaps and legacy system lock-in.

Policy targets: 100% of logistics firms digitally transformed before 2035, and logistics costs reduced to 10–12% of GDP. Experts contributing to the discussion include Assoc. Prof. Dr. Nguyen Thanh Chuong (VALOMA), Assoc. Prof. Dr. Nguyen Binh Minh (Hanoi University of Technology), Nguyen Tien Dong (Director, CMC AI), Pham Khanh Linh (CEO, FreightPilot.Ai) and Vu Hoang Nam (DTK Logistics).

Source: VnEconomy – Pressure to master AI in the race to raise logistics competitiveness.